SMS Terms Policy
Program Name: Rooted Pouches Alerts
Brand Owner: Rooted Pouches LLC ("Rooted Pouches," "we," "us," or "our")
Contact: contact@rootedpouches.com | +1 239-631-3471
Address: Bonita Springs, FL
Last updated: September 23, 2026
Overview
By opting in to Rooted Pouches Alerts, you agree to receive recurring SMS/MMS messages from Rooted Pouches regarding order updates, shipping notifications, subscription reminders, promotions, and product alerts. Consent is not a condition of purchase. Message frequency varies.
- Message and data rates may apply.
- Supported carriers are not liable for delayed or undelivered messages.
How to Opt In
You may opt in by:
- Checking the SMS consent box at checkout on rootedpouches.com,
- Submitting a form on rootedpouches.com that includes your mobile number and consent checkbox,
- Texting a published keyword to our designated number, or
- Providing written or recorded consent during a call or in person.
After enrolling, you will receive a confirmation text.
Sample confirmation:
"Rooted Pouches: You're subscribed to Rooted Pouches Alerts. Msg&Data rates may apply. Freq varies. Reply HELP for help, STOP to cancel."
How to Opt Out
You can cancel at any time by replying STOP. You may also use END, CANCEL, UNSUBSCRIBE, or QUIT. After you send STOP, we will send a one-time confirmation of your opt-out, and you will no longer receive SMS from us unless you re-opt in.
Help and Support
Reply HELP for help. You can also email contact@rootedpouches.com or call +1 239-631-3471. We aim to respond within 1 to 2 business days (Monday through Friday, 9am to 5pm ET).
Eligibility
This program is intended for U.S. users aged 18 and over. Rooted Pouches products are for adults 18 and over only.
Data and Privacy
We use your mobile number and related data to deliver texts and improve our services. We do not sell or share your mobile number or SMS consent with third parties for their own marketing. For more on how we collect, use, and safeguard information, please review our Privacy Policy at rootedpouches.com/policies/privacy-policy.
Program Content
Message types may include:
- Order and shipping notifications
- Subscription reminders, including upcoming renewals and delivery updates
- Promotions, limited-time offers, and new product launches
- Customer support messages and important alerts
Frequency
Message frequency varies. Some messages are transactional and tied to an order or subscription. Others recur, such as monthly promotions and product updates.
Device and Carrier
Delivery depends on your wireless service and device capabilities. We are not responsible for delays or failures in message delivery. Carriers are not liable for delayed or undelivered messages.
Costs
Standard message and data rates may apply from your mobile carrier. Check your plan for details.
Changes to Policy and Program
We may modify, suspend, or discontinue the SMS program or this policy at any time. Updates will be posted at rootedpouches.com/pages/sms-terms.
Dispute Resolution
Any disputes arising from this SMS program are subject to the Terms of Service at rootedpouches.com/policies/terms-of-service, including any arbitration and limitation of liability provisions contained therein.
