Privacy Policy

Effective Date: May 19, 2026

Last Updated: May 19, 2026

Rooted Pouches ("Rooted," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect information when you visit rootedpouches.com (the "Site"), interact with our marketing communications, or purchase our products.

By using our Site or providing us with your information, you agree to the practices described in this Policy.

1. Information We Collect

Information You Provide. We collect information you give us directly, including your name, email address, phone number, shipping and billing addresses, payment information, and date of birth (for age verification).

Information Collected Automatically. When you visit our Site, we automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. We collect this information using cookies, pixels, and similar technologies.

Information from Third Parties. We may receive information about you from third-party services we use, such as payment processors, shipping providers, analytics platforms, and advertising partners.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and customer service.
  • Verify your age and eligibility to purchase our products.
  • Send you transactional communications such as order confirmations and shipping updates.
  • Send you marketing emails and SMS messages, with your consent, about new products, promotions, and brand updates.
  • Improve our Site, products, and customer experience.
  • Detect, prevent, and respond to fraud, security issues, or unlawful activity.
  • Comply with legal obligations.

3. SMS and Text Message Communications

If you opt in to receive SMS messages from Rooted Pouches, you consent to receive recurring automated marketing and transactional text messages at the phone number you provide. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For help, reply HELP. Opting out of SMS will not affect your ability to receive transactional communications related to your orders. Your phone number and SMS consent data are never sold or shared with third parties for their own marketing purposes.

For full SMS terms, see our Terms of Service.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, remember your preferences, analyze traffic, and deliver relevant advertising. You can control cookies through your browser settings, though disabling cookies may affect Site functionality.

We work with third-party analytics and advertising providers, including Meta (Facebook/Instagram), TikTok, and Google, who may use cookies or pixels to collect information about your activity on our Site and across the web.

5. How We Share Your Information

We do not sell your personal information. We share information only as necessary:

  • With service providers who help us operate our business (payment processors, shipping carriers, email and SMS platforms, analytics tools, hosting providers).
  • With advertising partners, in aggregated or hashed form, to deliver and measure relevant ads.
  • To comply with legal obligations, court orders, or government requests.
  • To protect our rights, property, safety, or those of our customers or others.
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets.

6. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of marketing emails (use the unsubscribe link in any email) or SMS (reply STOP).
  • Opt out of certain data sharing for targeted advertising.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal information.

To exercise your rights, contact us at contact@rootedpouches.com.

7. Data Retention

We retain your personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted to or from our Site.

9. Children's Privacy

Our Site and products are intended for adults age 21 and older. We do not knowingly collect personal information from anyone under 18. If we learn we have collected information from a minor, we will delete it promptly. If you believe a minor has provided us with information, contact us at contact@rootedpouches.com.

10. International Visitors

Rooted Pouches operates in the United States. If you access our Site from outside the U.S., your information will be transferred to, stored in, and processed in the United States, which may have different data protection laws than your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. Material changes will be communicated through our Site or by email. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Rooted Pouches Email: contact@rootedpouches.com

Stay Rooted.